I made a mistake when entering my shipping address. How can I change it?

If you need to make a change to your first name, last name for the first or second line of the address and you've placed the order using your store account, please click on "Your Orders" in your account. You should be able to make the above changes yourself, as long as the physical item is not in shipment preparation yet.

If you need to make changes to your post code or city or if you placed the order as a guest, please contact customer support via the button "Submit A Request" below while providing the full address you'd like to have registered for your order and the order ID. Customer support will then happily change the shipping address for you as long as still possible according to our guidelines.

Please note that a change of delivery country is not possible and details can only be modified if the order is not in shipment preparation or in transit to you yet





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