Can I still cancel my physical order?

Unfortunately, it is now too late to cancel your order, as orders are now preparing to be shipped.  Once your package arrives, you can request a refund. 

Please click on the links below for information on our refund policy:

https://support.store.eu.square-enix.com/hc/en-gb/articles/115001543949-Return-Procedure-for-Physical-Products





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