When will I receive my activation key?

2 July marks the official release of FINAL FANTASY XIV: Shadowbringers, and full game codes will be distributed to customers who ordered digital editions. Exact time will vary per region, but please rest assured that full game codes will be provided on 2 July. 

Full game codes for boxed versions will be included in the game package.


In the meantime, early access entitlements granted to preorder customers will be valid until Friday, 5 July, 2019 at 23:59 (GMT) for EU and 23:59 (PDT) for US account holders. 


If you have not received your game code by 3 July, please get in touch with us for further assistance. 


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