I redeemed my pre-order code but did not receive an early access code

You will receive an e-mail with the early access code after redemption of the pre-order code. If you did not receive this e-mail for some reason, you can view the code by going back to the code redemption website (https://redeem.finalfantasyxiv.com/en) login in with the Square Enix account you redeemed the pre-order code, then click on "Reward List" to see your rewards. Click each entry to view your codes and further details.

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