Refunds for ‘PC Download’ orders.
Please be advised that we are unable to issue refunds for ‘PC Download’ products if the registration/Steam key has been used. Therefore, we strongly advise that you fully check the specifications of the product you are buying to ensure it will work properly with your operating system. If the registration/Steam key is unused, the order is eligible for a full refund of the purchase price. Customers can cancel an order by logging into their accounts here.