What are the most common issues that can result in an order being cancelled?
Some of the issues that can lead to an order being reviewed manually/cancelled are as follows:
- Multiple failed payments
- Account activity - Payment method is associated with previous account issues (i.e multiple Disputes, chargebacks)
- The use of a VPN
- IP addresses that are known to be associated with suspicious activities
- Card being used is not from the same country you are ordering from.
- Limitations on quantity of the product availability (out of stock).
Please be advised that we will get in contact with you via email if your order is cancelled.