What's the status of my order / pre-order?

If you placed your order with your account, you can check your order status by logging into your account and selecting ‘Your Orders’ from the user menu, accessed by clicking on your username in the top right corner of the page. Please click on the below link to login:

https://store.eu.square-enix-games.com/en_EU/login

This will show your complete order history.

If you did not place the order with your account or if you have any questions about your orders, please contact our customer support via the “Submit a request” button below.